We want you to be completely satisfied with your order. All purchases may be canceled at no cost prior to shipment. If there are any third party or carrier errors, you agree to let us help you resolve these in a timely manner.
Should you decide to cancel the order once it has already shipped:
- The item must be returned within 30 days
- You (the buyer) will be responsible for all shipping charges, including return shipping and any manufacturer restocking fees.
- The refund will be processed once the item has been received at the warehouse.
Depending on the specific item and manufacturer warehouse, a restocking fee may be assessed.
- Please note not all manufacturers accept returns--it is best to verify with us prior to placing your order.
- No returns permitted on any custom-built, or made to order items.
- For those items that are non-returnable but arrive damaged and not reparable, we will promptly provide a replacement at absolutely no cost to you pursuant to our Shipping & Returns Policy.
Because we cannot sell used items, all returned items must be in new and unused condition, including original packaging (please do not assemble or modify the product in any way).